Frequently Asked Questions

Our primary service area is the Northeast corridor, including New Jersey, New York, Pennsylvania, Connecticut, Delaware, and Maryland. We also handle shipments throughout the Eastern Seaboard and can arrange nationwide coverage through our partner network.

We handle a wide range of cargo including general freight, palletized goods, building materials, furniture, electronics, and specialty items requiring white glove service. Our services include:

• Full Truckload (FTL) — dedicated truck for your shipment
• Less-Than-Truckload (LTL) — consolidated shipping for smaller loads
• Expedited — time-critical deliveries with priority handling
• White Glove — careful handling for high-value or fragile items
• Dedicated Routes — recurring scheduled service
• Cross-Docking — transfer and consolidation services

There are three easy ways to get a quote:

• Use our online freight estimator for an instant estimate
• Call us at (862) 332-2912
• Email ceo@sultanfreight.com with your shipment details

We typically respond within 1 hour during business hours. For the most accurate quote, include pickup/delivery locations, weight, dimensions, and any special handling requirements.

Yes. We offer expedited and same-day delivery options within our primary service area. Availability depends on distance, cargo type, and fleet capacity. Call us at (862) 332-2912 for time-critical shipments — our dispatch team operates 24/7 for active loads.

We maintain a 99% on-time delivery rate across all service types. Every shipment is tracked in real-time through our Iron Route GPS platform, so both our dispatch team and our clients always know exactly where their freight is.

Our fleet includes:

• Freightliner M2 — medium-duty truck for regional deliveries
• Hino 268 — reliable box truck for LTL consolidation
• Mercedes Cargo Van — efficient van for expedited service
• Sprinter Van — agile last-mile delivery vehicle

All vehicles are well-maintained, GPS-tracked, and equipped with the latest safety technology.

Yes. Every shipment is tracked through our proprietary Iron Route GPS platform. As a client, you can log into our portal to see live location, ETA updates, and delivery confirmation. We also send automated status notifications via email or SMS.

Iron Route GPS is our proprietary truck navigation and fleet tracking platform. Unlike consumer GPS apps, it provides truck-specific routing that accounts for vehicle height, weight, HAZMAT restrictions, and low-clearance bridges. It also includes real-time fleet tracking, fuel optimization, and driver performance analytics.

CargoPlex is our AI-powered freight marketplace that connects shippers, brokers, and carriers. It features instant rate quotes, automated load matching, compliance verification, and integrated payment processing. Think of it as a modern load board with built-in intelligence.

You don't need an account to get a quote or schedule a shipment — just call or email us. However, creating an account on our client portal gives you access to real-time tracking, shipment history, document management, and faster rebooking for repeat shipments.

We accept ACH bank transfers, credit cards, and company checks. For established accounts, we offer Net 15 and Net 30 payment terms. Contact us to discuss payment arrangements for your business.

Yes. We offer competitive pricing for recurring shipments and high-volume accounts. Dedicated route contracts typically offer the best rates. Contact us to discuss a custom pricing structure for your shipping needs.

We're frequently looking for CDL Class A/B drivers, cargo van drivers, and Sprinter operators for regional routes in the Northeast. Visit our Careers page for current openings, or send your resume directly to ceo@sultanfreight.com.

We use our proprietary SettlePro platform for fast, transparent driver settlements. Settlements are processed weekly with clear breakdowns of earnings, fuel deductions, and accessorial pay. Drivers can view their settlements anytime through the driver portal.